Chief Technology Officer

Job description

"Segmentify" is a multinational company which provides e-commerce personalisation platform that helps online retailers to optimize their conversion rates by enabling them to deliver a unique shopping experience for each visitor by using in-house developed AI technology.


We have a dynamic and passionate compact team dedicated to create a SaaS solution to create the best personalised web experience to visitors and customers. We are selected as one of the 25 Machine Learning Startups to Watch In 2018 by Forbes magazine. We are one of the fastest growing start-up in AI based e-commerce solutions with multiple investment rounds and 5 offices in globe.

Key Responsibilities

  • Develop company’s technical strategy to ensure alignment with its growth vision and market strategy
  • Develop and deliver defined product roadmap on time according to prioritisation of the company
  • Discover and implement new technology strategies that yield competitive advantage
  • Understand and follow the competition and state of the art technologies in the segment of the company and implement in the company
  • Decide the best technologies to use
  • Supervise system infrastructure to ensure functionality and efficiency
  • Build quality assurance, infosec and data protection processes
  • Monitor KPIs and IT budgets to assess technological performance
  • Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
  • Communicate technology strategy to investors and partners
  • Build and grow great internal technology teams
  • Define the operation rules, job descriptions and role sharing of the development team and , recruit and form the best development team
  • Lead cross functional teams’ use of technology profitably
  • Ensure a reliable, serviceable and scalable SaaS environment
  • Lead technical certification application and process implementation as required
  • Understanding of management/governance
  • Works with colleagues to identify and use new technologies to enhance and improve automation, integration and technology operations of the company

Job requirements

  • Experience as a CTO or similar technology leadership role
  • Be graduated from one of the reputable Universities’ related department
  • Very good English  speaking and writing skills  and be able to communicate international counter parts and be able to manage international team
  • In a SaaS business, ideally in technical development progressing to leadership roles
  • Expertise and understanding of AI and ML technologies
  • In startup to scale-up environment, growing team and processes from small to professional yet agile and continuously innovative
  • Ability to develop technology vision and translate into realisable strategy and operational practice
  • Knowledge of technological trends to build strategy, ability to conduct technological analyses and research
  • Experience in cloud server and related vendor management
  • The person needs to combine both the ability to think and lead strategically for the technical space and a practical approach to ensure work gets completed for the business to agreed time and client requirements
  • Experience in building, growing and leading technical teams
  • Building a coding culture and infrastructure Management
  • Ensuring competitive advantage with the help of cutting-edge technology
  • Positive progressive person who wants to make a strategic impact on the company and the industry, and has the ability to build, grow and bring the team to deliver such solutions in a positive environment
  • Building the harmony of the tech team with the sales and product teams
  • Strong communication skills across both technical and business stakeholders
  • Understanding of budgets and business-planning
  • Excellent communication skills
  • Leadership, organisational and managerial skills and abilities
  • Strategic thinking, proactive approach and problem-solving aptitude